Grievance Redressal Mechanism
We are committed to resolving your concerns promptly and efficiently. Access our structured support and escalation matrix for seamless assistance.
Nodal & Escalation Desk
If you are not satisfied with the resolution given by the customer care executive or field staff, you may raise your dispute to the Nodal Officer or Appellate Authority.
Broadband Services
Ms. Sunita Pant
Nodal Officer
Address
FC-19 & 20, UG Floor, Sector-16A, Film City, Noida-201301
Contact Number
0120-4526764
Email Address
Sunita.pant@siti.esselgroup.com
Regulatory & Compliance
Mr. Rakesh Raushan
Appellate Authority
Address
FC-19 & 20, UG Floor, Sector-16A, Film City, Noida-201301
Contact Number
120-4526740
Email Address
rakesh.raushan@siti.esselgroup.com
Broadband Committee
Mr. Amit Kumar Gupta
Advisory Committee Member
Address
FC-19 & 20, UG Floor, Sector-16A, Film City, Noida-201301
Contact Number
0120-4036783
Email Address
Amit.Gupta2@siti.esselgroup.com