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Grievance Redressal Mechanism

We are committed to resolving your concerns promptly and efficiently. Access our structured support and escalation matrix for seamless assistance.

Nodal & Escalation Desk

If you are not satisfied with the resolution given by the customer care executive or field staff, you may raise your dispute to the Nodal Officer or Appellate Authority.

Broadband Services

Ms. Sunita Pant

Nodal Officer
Address FC-19 & 20, UG Floor, Sector-16A, Film City, Noida-201301
Contact Number 0120-4526764
Regulatory & Compliance

Mr. Rakesh Raushan

Appellate Authority
Address FC-19 & 20, UG Floor, Sector-16A, Film City, Noida-201301
Contact Number 120-4526740
Broadband Committee

Mr. Amit Kumar Gupta

Advisory Committee Member
Address FC-19 & 20, UG Floor, Sector-16A, Film City, Noida-201301
Contact Number 0120-4036783
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